Our customer portal is being deployed in several phases. Here is our current schedule:
Phase 1 - Dec 2020
- Existing Tela customer accounts created in Tela Powered portal
- Existing Domain registrations imported into Tela Powered portal
- Domain renewal reminders, renewal management, and billing is available in portal
- Customers are sent welcome letter to log in to portal
- Customer invoices for January 2021 created in portal and sent to customers
Phase 2 - Jan 2021
- Customers receive new invoices through portal
- Customer support provided through portal
Phase 2 - 1Q21
- Hosting customer accounts begin migration to managed platform
- Additional service offerings initiated
Phase 3 - 2Q21
- Email customer accounts begin migration to managed platform
We appreciate your continued patronage as we utilize our new customer portal.
