| GENERAL EMAIL SETTINGS | |||||||
| Email Address | (supplied by Tela Inc) | ||||||
| Username | Use email address | ||||||
| Password | (supplied by Tela Inc)) | ||||||
| Webmail Access | https://webmail.telainc.com/ | ||||||
| INCOMING SERVER SETTINGS | |||||||
| Type | IMAP or Other | ||||||
| Protocol | Choose IMAP or POP, depending on your needs. IMAP is preferred for most situations. |
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| Incoming Mail IMAP or POP Mail Server Name |
mail.telainc.com | ||||||
| SPA (Secure Password Authentication) | Must be OFF | ||||||
| SSL/TLS | Set to ON or AUTO* | ||||||
| Incoming Server Ports | Use program default ports:
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| OUTGOING SERVER SETTINGS | |||||||
| Outgoing SMTP Mail Server Name | mail.telainc.com | ||||||
| SPA (Secure Password Authentication) | Must be OFF | ||||||
| SSL/TLS | Set to ON* or AUTO. SSL/TLS ON is preferred as it enforces a secure connection. STARTTLS/AUTO is a compatible setting. |
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| Outgoing Server Port | 465 or 587
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| Outgoing Server requires authentication | YES, use same username/password as incoming | ||||||
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* SSL/TLS is required for security. KB article updated 11/15/2023 |
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